Policies and Procedures

General
o Prepay fees to hold a space in the class or session
o Phone the studio if missing class
o Turn off cellular phones while in the studio
o Do not leave valuables in the change room or foyer
o Advise the instructor of any changes in your physical status
o Leave outside footwear in the foyer
o Determining class placement of all clients is at the discretion of the teacher and director
o Schedule visitors by appointment only

Mat Class Protocol
o Cancel classes with fewer than 6 participants and move clients into other scheduled classes
o Allow mat clients to make up missed classes within their registered session
o Clean the mats after use

Equipment Protocol
o Wait in the lower foyer area until called by the teacher
o Phone the studio if unable to make Master Time, unless it is prior to 9 a.m., then phone the instructor
o All bookings scheduled through the office, NOT the teacher
o Give 24 hours notice of cancellation. If no notice is received clients may be charged full price for the missed session. Emergency situations will be given one opportunity for re-scheduling.
o Clean the equipment after use